Installing Teamviewer for giving access to your screen on the call

How to Set Up TeamViewer Remote Control

In order to use TeamViewer’s remote control functions, after install it from here, create an account and log into TeamViewer.

Navigate to the Remote Control tab of the main interface. Here, you will find your TeamViewer ID and your temporary password, which you can change at any point. With this information, you can allow us remote control of your computer.

Now, go to the Remote Control Tab, where you will find your TeamViewer ID and your temporary password. Once you share this information with us, we will be able to connect to your computer.

Now we are ready to help you!

How to Setup Facebook Business Page

A Facebook Business Page is a free opportunity for businesses to increase brand awareness and generate sales on Facebook. To create a Facebook Business Page, simply log into your personal Facebook account, click “Create a Page” from the drop-down menu, and then follow the steps to build out your business profile.

1. Register for a Facebook Business Page

Facebook business pages are created using a personal Facebook account, so you’ll need to first log in to your Facebook account. In the right-hand side of the blue toolbar, find and click the “Create” button.

Select “Page” from the Menu

A drop-down list will appear after clicking “Create.” Select the first option, “Page,” to create your Facebook Business Page.

Choose a Page Category

You will have the option between two page categories—a “Business or Brand” or “Community or Public Figure.” Most for-profit businesses will want to choose Business or Brand.

3. Upload Your Profile Picture & Cover Photo

Next, choose a photo to upload as your business page profile picture. Businesses commonly use their logo as a profile picture, but you may use any photo that represents your business and your business’ branding. Be sure that your image is clear and doesn’t get cropped.

4. Include Additional Business Details

In the left-hand menu, find and select “About.” This is where you will input information that tells readers about your business, from ways to contact you to your products or menu. Enter all pertinent information, such as your website, hours, and contact information.

It’s not uncommon for a business’ Facebook page to rank higher in organic search than their website, given Facebook’s domain authority. Keeping this in mind, it’s important to complete all information, as it may be a potential customer’s first point of reference for your business.

Creating a Facebook Business Page is only the first step to using Facebook marketing for your business. You will need to be active on Facebook in order to market your page and grow an audience. For example, you will not only want to be consistent in posting on your page, but you will also want to actively participate in relevant groups where your target audience is likely spending their time.

How to Setup Instagram Business Page

Set Up a Business Account on Instagram

On Instagram, you can convert your personal profile to a business account to access features that can help you grow your business.

To switch your profile to a business account:

  1. Go to your profile and tap  in the upper right corner.
  2. Tap Settings.
  3. Tap Account.
  4. Tap Switch to Professional Account.
  5. Tap Business.
  6. If you’d like, you can follow the steps to connect your business account to a Facebook Page associated with your business. This step is optional, and will make it easier to use all of the features available for businesses across the Facebook family of apps. At this time, only one Facebook Page can be connected to your business account.
  7. Add details, like your business category and contact information.
  8. Tap Done.

With a business account, you’ll be able to access business features and Instagram Insights. These tools can help you understand who is engaging with your business on Instagram.

You also have the option to display or hide your business category and contact information on your profile. After setting up, go to your profile and tap Edit Profile. Go to Profile Display under Public Business Information to choose whether you want to hide or display your category label and contact info. Then, tap Done.

How to Use Email Templates

The email templates are now fully integrated with your Shop, and all the parts can be edited. In this guide we will show you how you can:

1) Edit the text of the templates

2) Edit the images of the templates

3) Link the text or images to pages in your Shop

First, go to Marketing in your Dashboard Menu and select Newsletter Emails from the submenu that will dropdown.

This will lead you to the Newsletter Emails section, where you will be able to Send Emails to different groups such as ALL NEWSLETTER SUBSCRIBERS, ALL CUSTOMERS, CUSTOMER GROUPS, ALL AFFILIATES, AFFILIATES ETC…

You will have to select which group you want to send the emails to, and for that you just have to select the group in the drop down menu in the “To” section. (1)

Now you can choose the right template in the “Use Template” section. (2)

Type the Subject of your email in the appropriate area. (3)

And then you are ready to edit you Newsletter!

1) Editing the text of the templates

To edit the content on the template email that will show up at the message box after you select it, you just have to click over the text and make the changes you want to.

2) Editing the images of the templates

For this example let’s edit the logo in this template.

Click on the image you want to change (1), and then when you see a small menu pop up, click on the pencil to edit the template image (2).

Now you can go to the uploader (1) in the pop up menu and upload you new image. From this very menu you can also link a URL (address) to the new image.

That is it! You can follow this steps to every other image on your template.

3) Linking the text or images to pages in your Shop

If you want to link part of your text, or even a single word of it to somewhere else in your Shop or anywhere else on the web, all you have to do is highlight the text you want to link and then click on the linking icon on the Message Box menu.

Notice that you can also choose to open the address in a new window.

To link the images in your Newsletter template, is quite similar to what you’ve just learned.

Click on the image you would like to link (1), and then click on the little pencil icon on the Pop Up menu that will appear (2).

You will see a new window called IMAGES ATRIBUTES and you have to paste or type the address you want to link to the image in the right field as you see in this picture:

That is it! You can follow this steps to every other image on your template.

How to Create the perfect Banner for your Shop

Whether you’re creating a Banner for your Shop or one of those little Banners you might have depending on which template you have applied to your E-Commerce store, you might wonder where you should begin.

That’s why we put together this walkthrough of how our customers — at any knowledge level — can use Canva.

Canva is a graphic design platform that allows users to create social media banners, presentations, posters, flyers, documents and other visual content.

Depending on what you want to create or edit, there are some pre established dimensions to every image that you might use at your Shop.

Here we present you a Simple chart with the right size for each situation:

First thing to do then, when you go to Canva webtool is to click in the CREATE A DESIGN button and + CUSTOM DIMENSIONS.

A new box will pop up where you will be able to insert the right values as seen here:

Let’s say we are creating a banner for the LUXURY template. In this case we must use 1920 x 800 for our banner. Input the values and click on CREATE NEW DESIGN.

This will lead you to a new page that is where you are going to create your banner. There you will find very useful tools that make the job very easy.

You can choose from pre-existing Templates, upload your own photos and logos, use Cava’s huge archive of free-to-use photos, many free graphic elements and so on…

Let’s get into the PHOTOS section and pic a good image for a Jewellery Shop as an example.

Now you just have to drag the image to your Canva and it is ready to be edit. You can add text or any other element.

Let’s add a text to it! You can pick on of the example text styles or write it from scratch, it is up to you. Here we will use one of the examples.

Now you just have to edit the text… and once it is done you are ready to download your new banner.

You can take the same steps to create a great Logo, Flyers, smaller banners or whatever graphic content you might need in the future.

How to Take the perfect photo of your product

Excellent product images are extremely important in eCommerce as visuals form a large part of a potential customer’s first impression in the buying process. Blurry, inconsistent and small product images can have you lose potential sales.

Your potential customers won’t hand over their hard-earned money if they’re greeted with amateur, low-quality images when they land on your site. You need to convince them that your business is reputable and that they can put their confidence in you.

If you fail to do this, you will lose out on sales. That’s the bottom line. No matter how good your products are, if you have bad images you’re not going to make money.

Take a look at the example below. Which shop would you trust with your money?


Example A - bad ecommerce photography


Example A - good ecommerce photography

B, right?

With this in mind we would like to introduce you PhotoRoom, a very handy App available for iOS and soon for Android as well.

PhotoRoom is a photo editing app for non-designers. After selecting a photo, PhotoRoom removes the background from that photo and lets you select another background. When you’re done tweaking your photo, you can save the photo and upload it in your Shop.

Here how it works:

It’s a free App with the logo, and the pro version gives you extra features and backgrounds. PhotoRoom will also have a web app soon.